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Organizational Maturity: South Carolina Department of Revenue, Information Resource Management

The Chief Information Officer of the South Carolina Department of Revenue Information Resource Management group (IRM) wanted to optimize the performance of the IRM organization. He sought greater project results while using fewer resources.

IRM requested assistance from Glenridge Consulting Group to evaluate the current project environment and identify steps that would help increase IRM project successes. The CIO wanted practices to implement right away—ones that would work within their legacy environment.

Glenridge Consulting interviewed our customers, project leaders, and team members. They were sensitive to the unique aspects of our environment and identified practical approaches that we could implement right away.

They did an excellent job of focusing on value-add processes that were meaningful and useful. I sincerely believe we will use these suggestions to help optimize the performance of our organization.

Mike Garon
Chief Information Officer
Information Resource Management
South Carolina Department of Revenue


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