South Carolina Department of Revenue
Information Resource Management Group
The Project Challenge
The Chief Information Officer of the South Carolina Department of Revenue Information
Resource Management group (IRM) wanted to optimize the performance of the IRM
organization. He sought greater project results while using fewer resources.
IRM requested assistance from Glenridge Consulting Group to evaluate
the current project environment and identify steps that would help increase
IRM project successes. The CIO wanted practices to implement right away;
ones that would work within their legacy environment.
“Glenridge Consulting interviewed our customers, project leaders, and team
members. They were sensitive to the unique aspects of our environment and identified
practical approaches that we could implement right away.
They did an excellent job of focusing on value-add processes that were
meaningful and useful.
I sincerely believe we will use these suggestions to help
optimize the performance of our organization.”