The John Harland Company
The Project Challenge
The President of Print Products set the goal of significantly improving the success
of projects within Print Products. As part of that initiative, he established
an objective of having 100 project managers increase their project management
capabilities, both individually and as an organization. A project management
maturity assessment helped determine the existing capabilities for these individuals.
Harland also wanted to know the process abilities of the organization. A maturity
assessment of organizational processes and cultural environment helped determine
the support structure for projects.
Jan Dillard served as the primary assessor for both the individual
and organizational assessments. The maturity assessments were then used
to prepare professional development plans for individual project managers.
She also helped develop a roadmap for increasing the performance of
the organization in their projects.
“Jan was extremely insightful in helping Harland determine where we should
concentrate our efforts for improving project performance. She was keenly aware
of the culture and organizational environment. That insight helped determine
appropriate strategies for developing project managers individually and for mapping
the areas where Harland would realize the greatest results.”